Refund Policy

This refund policy applies to all products and services offered by Petsupply, as published on our website.

At Petsupply, we strive to ensure your satisfaction with our pet care essentials. Our refund policy is designed to provide clarity and support.

Eligibility for Refunds

To be eligible for a refund, items must be unused and in their original packaging. Proof of purchase is required.

Exclusions from Refunds

Certain items, such as opened food products and personalized items, are not eligible for refunds due to health and safety regulations.

Requesting a Refund

To request a refund, please reach out to our customer support with your order number and reason for the return.

Processing Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within a few days.

Cancellation Policy

Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.